Welcome to the CROSSMIND website (“we,” “us,” “our”). By accessing and using our website or making a purchase, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read them carefully before proceeding.

1. General Information

1.1. Business Name: CROSSMIND
1.2. Registered Address: Suite No. 5419, Unit 3-A, 34-35 Hatton Garden, Holborn, London, United Kingdom, EC1N 8DX.
1.3. Contact Information:

  • Email: info@crossmind.shop
  • Phone: +44 7927 473567
    1.4. These Terms govern the use of our website, the purchase of our products, and any services provided.

2. Eligibility

2.1. By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.
2.2. You agree to provide accurate, current, and complete information when creating an account or placing an order.

3. Use of Website

3.1. You are granted a limited, non-exclusive, and revocable license to use this website solely for shopping or browsing purposes.
3.2. Unauthorized use of this website, including for fraudulent purposes, hacking, or violating applicable laws, is strictly prohibited.
3.3. We reserve the right to terminate your access to the website at any time without notice if we believe you have violated these Terms.

4. Orders and Payments

4.1. All orders placed on our website are subject to acceptance and availability.
4.2. We reserve the right to cancel any order if:

  • The product is out of stock.
  • Payment is not completed or verified.
  • There are inaccuracies in pricing or product information.
    4.3. Payment must be made via the methods provided on our website at the time of purchase. All transactions are securely processed.

5. Pricing and Product Descriptions

5.1. Prices for products are displayed in GBP (£) and include VAT unless otherwise stated.
5.2. While we strive for accuracy, errors in product descriptions, pricing, and availability may occur. We reserve the right to correct such errors and cancel orders if necessary.

6. Shipping and Delivery

6.1. Shipping fees and estimated delivery times are provided at checkout and depend on your location.
6.2. Delivery times are estimates and may be affected by unforeseen delays.
6.3. Customers are responsible for ensuring that the delivery address provided is accurate. CROSSMIND will not be liable for lost or delayed deliveries due to incorrect addresses.

7. Returns and Refunds

7.1. We accept returns within [insert return period, e.g., 14 or 30 days] of delivery, provided that the product is unused, in its original condition, and with all packaging intact.
7.2. Refunds will be processed once the returned item has been inspected and approved. Refunds will be made to the original payment method.
7.3. Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
7.4. For returns and refunds, please contact us at info@crossmind.shop.

8. Intellectual Property

8.1. All content on this website, including but not limited to text, images, logos, and design, is the property of CROSSMIND or its licensors and is protected by copyright and trademark laws.
8.2. You may not copy, reproduce, or distribute any content from this website without prior written consent.

9. Limitation of Liability

9.1. CROSSMIND shall not be held liable for:

  • Any direct, indirect, or consequential damages arising from the use or inability to use our website.
  • Delays or failures caused by circumstances beyond our control, including but not limited to acts of God, natural disasters, or technical issues.
    9.2. In all cases, our liability is limited to the amount you paid for the product or service in question.

10. Privacy Policy

10.1. Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal data.

11. Governing Law

11.1. These Terms are governed by and construed in accordance with the laws of England and Wales.
11.2. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to Terms & Conditions

12.1. CROSSMIND reserves the right to update or modify these Terms at any time without prior notice.
12.2. It is your responsibility to review these Terms regularly. Continued use of our website constitutes acceptance of any changes.

13. Contact Us

If you have any questions regarding these Terms, please contact us: